Choosing your Belt Weigher supplier

• First, know your needs:

For End Users:

Are you satisfied with your current weighers? Are high service and maintenance costs an issue for you? Are you confident in the accuracy level of your current weighers, or those you have previously worked with? Are you looking for more - higher accuracy, longer life, customisation, and solutions to specific site problems? Do you have full feedback from the site personnel on the current belt weigher/s' performance?

For project management companies:

Do you understand the requirements for the End User? What kind of questions should you be asking (and why)? What site information do you need to ensure your belt weigher can achieve its stated accuracy?

For all belt weigher/weigh feeder enquiries, if the manufacturer or supplier does not ask for detailed information regarding the application such as location on the conveyor whether there is any existing equipment near by such as samplers or metal detectors, location of tangent points, number of feed points, distance to tail pulley, whether the belt weigher is on a straight or a curve, the length of the belt, belt tension, etc etc, then there is no guarantee that the stated accuracy will be achieved on your customer's site.

• Second, get to know us, the belt weigher manufacturer:

The formula for success is to find people who understand your needs and who also understand belt weighing. When there is a need to change the way your site works with belt weighers, then we would be very pleased to start the process of getting to know your needs and of allowing your people to get to know our people. One easy way to start the process is with a free site audit in which CST specialists come to your site and provide a useful review of your installed equipment. (Free Site Audit).

• We can provide access to our extensive users list and,if desired,
• facilitate visits to some of our user sites so you can see first hand the quality of the belt weighing experience of our customers.

We have customers using our in-motion weighing systems in the mining, grain, food, ports/ship loading, rail, coal power generation, and wool scouring industries. CST has weighers certified for Trade Use in Australia, Canada, USA, and internationally through OIML.

CST have an extensive presence in Australia, within easy reach of all mine sites and we also have extensive world coverage through our agents, and by our service staff.

CST's greatest strength is in its active partnerships with our customers from the point of enquiry, to ensure that our weighing equipment provides the accuracy solutions our customer requires, form the very beginning, and through every year of the life of the weigher.

Ensuring the validity of accuracy claims is a core value at CST. We use our engineering expertise to ensure true/valid performance guarantees, and we work hard to fully support them. Our commitment is to the full life cycle of our weighing equipment.

CST understands the value of good service support, and maintains service offices at strategic places around Australia. CST service is focused only on belt weighers so our service people are true specialists who understand the special needs and challenges of belt weigher support. Our experience has shown that competent service and maintenance, using correct procedures, is crucial to ongoing accuracy performance, and avoidance of costly downtime.

Our professional engineering team is at your service backing up our service team in the field with full support and troubleshooting expertise. When difficult issues arise, CST sends its engineers out in to the field until the problem is resolved.

Reliable, repeatable, accurate weighing requires a special relationship between the manufacturer and the customer. For best results, we need to form a partnership.

Our Part

Your Part

In depth engineering calculations. Analysis of site information to see whether the requested accuracy is achievable in the specified location

Detailed site information, including conveyor General Arrangement drawing.

Liaison and consultation to eliminate/minimise factors affecting accuracy

Provide Information critical for accuracy including: position of BW on conveyor, belt tension, angle, tph

Design and manufacture of weigher robust enough to withstand harsh mining conditions, ensuring minimising/eliminating of chief cause of accuracy error.

Enjoy lower long term maintenance and replacement costs.

Ensuring trouble-free operation and minimum downtime

Achieving provable stockpile /inventory control, thus securing ROI

Provision of skilled, trained service team to ensure equipment is fully and expertly maintained.

Giving priority status to our Service agreement customers customers for emergency callouts and maintenance scheduling.

Using CST's training services to ensure plant staff are knowledgeable about routine care of weighers.

Entering into a CST service agreement for 3, 6 or 12 monthly in depth system check.

Offer of free site audits and annual performance reports on weighers.

Preferred customer access to the industry authority on all in-motion weighing needs.- see our FAQ on accurate weighing and BW Maintenance site, or call our sales and service managers.

Continual improvement of our performance – our 'Opportunity for Improvement' system documents all quality and performance issues on our ISO 9001 system.

Report all problems or suggestions for improvement to CST, and work with us to guide our efforts to improve our products and services.

In industry,

Good business relies on good management.
Good management relies on good information.

In the bulk handling industries,

Good information relies on accurate measurement.

CST – Accurate weighing for bankable ROI figures.