FAQ's

I have a breakdown, What options are open to me?

Your best option is to contact your nearest CST office. Before doing this, take the time to have information available that will assist the person trying to solve your problem. CST will be trying to isolate the source of the problem so information such as alarm signals, whether or not the weigher is seeing speed pulses, any snippet of information about site conditions etc. will accelerate the time required to get the weigher going again.

Often this will require having a site electrician or process technician examining the weigher for basic diagnostics. Incidence of recent welding or lightning strikes etc. are helpful if a load cell fails. Also important is milliVolt readings from the load cell output.

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